We have daily deliveries of Indian stone, Indian sandstone, Indian paving and all other stone landscaping products to the following areas: Birmingham, Cambridge, Coventry, Leicester, Milton Keynes, Northampton, Norwich, Nottingham, Oxford and Peterborough.
Unless agreed otherwise, all deliveries will be made to the kerbside or the bottom of the driveway. Alternative methods of delivery are available upon request. Deliveries will not be able to be made on grass or gravel.
Ensure the delivery area is flat and solid enough to take the weight of a pallet truck carrying up to 1 tonne in weight. Please advise Pave Direct of any constraints which may restrict access to your address for our delivery vehicles.
Whilst we do our utmost to ensure your goods arrive in perfect condition, it is important to allow a total of 10% for cuts, wastage and for a small number of potential breakages when ordering.
We always check each crate before it is dispatched, if you should find any problem with your order or even have any suspicion of damage, please sign for goods as damaged. We will not be able to arrange replacements or credit if delivery is not signed for as damaged.
You have 24 hours from the time of delivery in which to report details of any damaged or missing items. We’ll be happy to refund value of any additional (above 5%) breakage of slabs. Alternatively, we can provide replacement of breakage slabs at cost of shipping. Written and photographic evidence will be required in order for us to follow up your requests. All damaged or missing Romex products must be reported within 14 days from delivery.
If you refuse the goods or are unable to accept the goods at the time, a re-delivery charge will be made. These charges are set by the delivery network.
Pave Direct delivers to all UK mainland addresses. There is, however, a minimal additional charge for deliveries within Scotland, Wales, the Channel Isles and Northern/Republic of Ireland.
Please feel free to call 0330 002 0073 for more details.
If you have any special requirements please email us at firstname.lastname@example.org or call 0330 002 0073 for a quote.
Delivery will normally be made within two to four working days from dispatch, and Pave Direct’s courier will contact you to arrange a suitable day for delivery. We may be able to give an estimated time of delivery but this may not be possible for every order. Working days are classified as Monday to Friday and exclude bank holidays.
Orders may be cancelled within 7 days of receiving delivery. The product must be unused and in the original packaging. A full refund will be credited, minus our delivery cost and the relevant collection and restocking charges.
Please do not hesitate to call us with any questions you may have on 0330 002 0073.
THIS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS.
Registered office: 39 Abbey Road, Bourne, Lincs, PE10 9EN
Why Free Delivery Isn’t Just a Perk, It’s a Pledge
You just spent your valuable time selecting the perfect paving slabs for your next project. The last thing you need is the added headache of complex delivery charges, right? At Pave Direct, our free delivery service isn’t merely an add-on; it’s part of our ethos to provide complete, worry-free solutions for our customers.
When you shop with us, you can shop with peace of mind. Our goal is to ensure a hassle-free experience for all clients. And one way we achieve that is by offering free paving slab delivery for all mainland residents of the UK. Because at Pave Direct, delivery isn’t just a perk; it’s a pledge.
What “Free” Really Means
We live in a world where “free” often comes with footnotes. At Pave Direct, free truly means free — for all mainland UK orders, at least. Our goal is to offer you not just a product but a seamless experience that begins the moment you browse through our website and doesn’t end until your paving slabs are safely at your door.
Beyond the Mainland: Fair Rates for Every Locale
While our free delivery extends to the UK mainland, we haven’t forgotten our valued customers in Scotland, Wales, and even the Channel Isles. For these locations, we do apply an additional charge, but it’s modest and upfront. No surprises, just fair pricing.
What Free Delivery Means for Your Project Budget
Think about it: cutting out delivery fees means more room in your budget for those finishing touches, be it outdoor lighting, furniture, or specialty tools. With free delivery, you can allocate resources where they matter most.
Frequently Asked Questions
Is free delivery available for any size order?
Absolutely, there’s no minimum spend required for free delivery.
What’s the catch with “free delivery”?
No catch, no gimmicks. For UK mainland, the delivery is on us.
What about delivery to non-mainland locations?
There’s a nominal extra fee, which we disclose upfront.
How long will my free delivery take?
Generally, expect your paving slabs within two to four working days from dispatch.
For more information or to discuss your specific needs, don’t hesitate to reach out. We’re at your service and happy to assist you in any way that we can. So give us a shout on 0330 002 0073 for superior customer service and support.